After spending $5k to have my lifters replaced at David’s, I took my vehicle back when there were grinding noises when I started my vehicle- hoping it would be covered under their warranty. Instead, I was quoted $2k to replace the starter, flex plate, and rear main seal. When I went to pick it up to wait a few weeks to save the money for repairs, it would not start at all. I was told the teeth to the starter and flex plate were worn completely down- even though the issue had only happened on two occasions the day I brought it in— no other issues prior. I had it towed to another mechanic that had quoted me $1k to do the same job. However, when the new shops mechanic went to look at it to diagnose themselves, the teeth were all fine and the starter had a missing bolt and one very loose bolt, which obviously caused the starter to not be aligned correctly. Instead of paying David’s quote of $2,055 to replace things that were not wrong with it, the other mechanic charged $85 to tow and re-bolt the starter. Very dishonest business!! Always get a second opinion! Will never use this garage again.
Dear Sabrina, we're sorry for the negative experience. Customer satisfaction is our top priority, and we never want our customers to feel unsatisfied. We take your feedback seriously and will use it to improve our services. Thank you for bringing this to our attention.
- Davids Garage