This place is experts at customer service. The day after Christmas 2024 they called a towing service for us. The towing service person from Jay Warner Wrecker Service was very kind and helpful and didn't try to gouge us while being stranded in Tonkowa. They gave us a ride to David's and also gave us the option to pay now or through David's Garage. Lisa at David's is very courteous and got our vehicle right in for the mechanics to diagnose our problem, get parts on order and give us an estimate on when they could have the work completed and what it was going to cost and did not try to add additional costs that most other places I've experienced do. The shop even went above and beyond even though they were short staffed by having one of the mechanics take us to the only rental car place after calling to ensure they could supply us with a vehicle for the night. The rental car place "Nifty" also gave us the option to pay now or through David's. Parts were not going to arrive until the next morning so we were forced to stay the night. The next morning they had us in our car totally repaired before 11:30am so we could finished our trip to see family for Christmas in Texas. Thanks to this very respectable business in Ponca City, Oklahoma and professional staff for making an experience that could have been all bad the best it could be. It's great to know that places and people like this still exist. Our prayers go out to all involved and thank you from the bottom of our hearts for the services you provided us. Very professional!
Thank you so much for taking the time to leave us such a wonderful review, Douglas! It's truly our pleasure to assist you and we're thrilled to hear about your positive experience. We strive to provide top-notch customer service and we're delighted to know that our team went above and beyond to make your visit exceptional. Your kind words mean the world to us and we can't thank you enough for your continued support. It's customers like you that make our job so rewarding. Thank you again and we look forward to serving you in the future!
- Davids Garage